Customer Service Scenario

까다로운 고객 응대 상황에서의 최적 대응을 학습하는 롤플레이.

Interactive Video 4:30 2 Decision Points

Decision Points in This Video

1 Appears at 8 seconds

사과하고 환불 제안

2 Appears at 8 seconds

정책 설명 후 대안 제시

How it works

  • Play the video and watch for interactive decision points
  • When choices appear, the video will pause automatically
  • Select your choice and the video will continue based on your decision

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